Privacy Policy

1. Introduction

YouPass("we", "our" or "YouPass") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect the information you provide when you use our service.

2. Data We Collect

2.1 Data Provided Directly

• Full name
• Email address
• Payment information (processed via Stripe)
• Contents of messages and communications

2.2 Data Collected Automatically

• IP address
• Device and browser information
• Usage data and interaction with the service
• Cookies and similar technologies

3. How We Use Data

We use your personal data to:

• Provide and improve our service
• Process orders and payments
• Communicate with you about the service
• Send notification and marketing emails (with your consent)
• Comply with legal and regulatory obligations
• Prevent fraud and abuse
• Analyze service usage for improvements

4. Legal Basis for Processing

We process your personal data on the basis of:

• Consent: when you have given explicit consent
• Contract performance: to provide the requested service
• Legal obligations: to comply with laws and regulations
• Legitimate interest: to improve the service and prevent fraud

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers: Stripe (payments), SendGrid (email), Google Cloud (hosting)
• Legal authorities: when required by law
• Business partners: only with your explicit consent

6. Data Retention

We retain your personal data only for as long as necessary to provide the service and comply with legal obligations. Payment data is retained in accordance with applicable regulations. You may request deletion of your data at any time, subject to legal retention obligations.

7. Your Rights

In accordance with the GDPR, you have the right to:

• Access: obtain a copy of your personal data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your data
• Restriction: restrict the processing of your data
• Portability: receive your data in a structured format
• Objection: object to processing on legitimate grounds
• Withdraw consent: withdraw consent at any time

8. Cookies

We use cookies and similar technologies to improve the user experience, analyze service usage and personalize content. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. We use SSL/TLS encryption for communications and follow industry best practices for data security.

10. International Transfers

Your data may be transferred and processed in countries outside the EU. In such cases, we ensure that adequate protection measures are applied in accordance with the GDPR.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any significant changes by email or through a notice on our website. We encourage you to review this page regularly.

12. Contact

To exercise your rights or for any questions regarding this privacy policy, you can contact us: